Contact

Email us.
A real person replies.

One address, no ticket portal, no chatbot handing you off. Usually answered within one working day.

Support and general enquiries
info@site-lynx.co.uk

Tell us your company name and, if you already have an account, the email you signed up with. That saves a round trip.

Open your email app

What to email about

Same address for all of it. These links just pre-fill the subject line.

Questions about the product

Whether it does the thing you need, how a module works, whether it suits your trade. Ask plainly and you will get a plain answer.

Email us about this

Accreditation and evidence packs

CHAS, SafeContractor, SMAS, Constructionline, Achilles, ISO 9001 / 14001 / 45001. What is covered, and what your assessor will still want from you.

Email us about this

Billing, plans and cancelling

Changing plan, invoices, VAT receipts, or cancelling. You can also cancel yourself in billing settings, you do not have to ask us.

Email us about this

Deleting your account and data

Email from your registered address, or do it in the app. Full detail is on the account deletion page.

Email us about this

On the Company plan (£149/month, up to 40 users) the onboarding session is arranged by email: info@site-lynx.co.uk.

What we will not do

  • No sales calls
    Nobody rings you unless you have asked us to. Not during the trial, not after you cancel. Email is the default channel.
  • No demos to book
    There is a live demo you can walk into yourself, and video walkthroughs of every module. No calendar link, no discovery call.
  • No contracts
    Monthly, cancel yourself in billing settings. The 14-day trial takes no card, so there is nothing to cancel if you walk away.

Prefer to look before you speak to anyone? Watch the module walkthroughs, or read who we are.

Registered details

Registered company
Site Lynx Group Ltd, registered in England and Wales.
Company number 17151377.

For data protection requests see the Privacy Policy. Service terms are in the Terms & Conditions.